This site may contain links to other sites. Aavid is not responsible for the privacy practices or the content of such websites.
How we protect your privacy
We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system. Among other precautions, the data collected on this site is protected by Secure Socket Layer (SSL) technology. This technology ensures the safe transmission of all data, including personal and credit card information. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. If we are working with third parties we will require them to have in place similar measures to protect your information.
Aavid collects information both from you and from your computer regarding your visit to our site. The information collected includes the following:
- Information that may be provided by you in order to establish an account with Aavid, such as such as your name, email address and additional contact details.
- Additional information that is required in order for us to be able to provide our software and services to you, such as application dimensions, project conditions, heat sink geometry details, general heat source information, flow information, and design choices made within the app.
- Financial information that is used to bill the user for products and services only.
- Information collected from your computer, including the IP address of the computer or the proxy server that you use to access our website, browser type, and operating system.
If at any time you need to change or update your personal information, please contact us by email at firstname.lastname@example.org or call 1.855.32.AAVID.
Aavid employs other third-party entities to perform functions on our behalf such as data analysis and marketing assistance. The data that we provide them is anonymous and does not reveal specific personal information related to our customers. This data is used for specific functions that require broad-based user statistics which help to improve the overall Aavid customer experience.
How We Use and Share Your Information
The information collected enables us to provide you with the software and services you have requested, provide customer care, obtain payment for our software and services, determine which pages you visited while using our site, personalize our site based on your preferences and usage, and provide optimum service to you. We may also use the information to contact you or send you emails based on your request for information.
Information submitted to us is only available to Aavid employees for the uses described above,, and to contracted service providers for purposes of providing services relating to the foregoing. We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law.